Frequently Asked Questions
Quick answers to common questions about Drova.
How do I schedule a pickup?
Schedule online in seconds. Choose a pickup day and time, place your items in any bag for your first order, and we’ll handle the rest.
How does pickup work?
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
What’s included in the service?
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
What’s the turnaround time?
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
Is there a minimum order?
To add an image, select any Frame, and either double-click on it, or go to the Fill property. In the Fill property, switch to the image icon. Here, you can upload images.
Do you charge delivery fees?
To draw a Frame, click on Layout in the Toolbar, then select Frame. Now, you can click and drag anywhere on the Canvas.
Do you charge sales tax?
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
Do I need a bag? (we provide one)
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
What if I need extra bags?
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
What is Drova Plus?
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
What is the Drova Promise?
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
What if I don’t see a pickup time that works?
Pickup availability is limited by route. Additional days and times may be added based on demand in your area.
Still have questions? Contact us and we’ll take care of it.